SENATE BILL NO. 1010
March 11, 1998, Introduced by Senator VAN REGENMORTER and referred to the Committee on Judiciary. A bill to amend 1986 PA 32, entitled "Emergency telephone service enabling act," by amending sections 102, 303, 316, 601, 602, and 604 (MCL 484.1102, 484.1303, 484.1316, 484.1601, 484.1602, and 484.1604), section 102 as amended by 1996 PA 313, sections 303 and 602 as amended by 1994 PA 29, and section 601 as amended by 1989 PA 36, and by adding section 605. THE PEOPLE OF THE STATE OF MICHIGAN ENACT: 1 Sec. 102. As used in this act: 2 (A) "ANNUAL ACCOUNTING" MEANS AN AUDIT AND A FINANCIAL 3 REPORT OF THE MONEY RECEIVED AND EXPENDED DURING A CALENDAR YEAR. 4 (B) (a) "Automatic location identification" or "ALI" means 5 a 9-1-1 service feature in which the service supplier THAT 6 automatically forwards PROVIDES the name or address LOCATION, 7 or both, associated with the calling party's telephone number as 02251'97 JJG 2 1 identified by automatic number identification , to the A 2 9-1-1 public safety answering point. 3 (C) (b) "Automatic number identification" or "ANI" means a 4 9-1-1 service feature in which the service supplier THAT auto- 5 matically forwards PROVIDES the calling party's billing tele- 6 phone number to the A 9-1-1 public safety answering point. for 7 display. 8 (D) "COMMERCIAL MOBILE RADIO SERVICE" OR "CMRS" MEANS COM- 9 MERCIAL MOBILE RADIO SERVICE REGULATED UNDER SECTION 3 OF TITLE I 10 AND SECTION 332 OF TITLE III OF THE COMMUNICATIONS ACT OF 1934, 11 CHAPTER 652, 48 STAT. 1064, 47 U.S.C. 153 AND 332, AND THE RULES 12 OF THE FEDERAL COMMUNICATIONS COMMISSION. COMMERCIAL MOBILE 13 RADIO SERVICE OR CMRS INCLUDES ALL OF THE FOLLOWING: 14 (i) A WIRELESS 2-WAY COMMUNICATION DEVICE, INCLUDING A RADIO 15 TELEPHONE USED IN CELLULAR TELEPHONE SERVICE OR PERSONAL COMMUNI- 16 CATION SERVICE. 17 (ii) A FUNCTIONAL EQUIVALENT OF A RADIO TELEPHONE COMMUNICA- 18 TIONS LINE USED IN CELLULAR TELEPHONE SERVICE OR PERSONAL COMMU- 19 NICATION SERVICE. 20 (iii) A NETWORK RADIO ACCESS LINE. 21 (E) "CMRS CONNECTION" MEANS EACH NUMBER ASSIGNED TO A CMRS 22 CUSTOMER. 23 (F) (c) "Consolidated dispatch" means a countywide or 24 regional emergency dispatch service that provides dispatch serv- 25 ice for 75% or more of the law enforcement, fire fighting, emer- 26 gency medical service, and other emergency service agencies 27 within the geographical area of a 9-1-1 service district or 02251'97 3 1 serves 75% or more of the population within a 9-1-1 service 2 district. 3 (G) (d) "Direct dispatch method" means that the agency 4 receiving the 9-1-1 call at the public safety answering point 5 decides on the proper action to be taken and dispatches the 6 appropriate available public safety service unit THAT HAS APPRO- 7 PRIATE JURISDICTION, located closest to the request for public 8 safety service. 9 (H) "EMERGENCY RESPONSE SERVICE" OR "ERS" MEANS A PUBLIC OR 10 PRIVATE AGENCY THAT RESPONDS TO EVENTS OR SITUATIONS THAT ARE 11 DANGEROUS OR THAT ARE CONSIDERED BY A MEMBER OF THE PUBLIC TO 12 THREATEN THE PUBLIC SAFETY. AN EMERGENCY RESPONSE SERVICE 13 INCLUDES A POLICE OR FIRE DEPARTMENT, AN AMBULANCE SERVICE, OR 14 ANY OTHER PUBLIC OR PRIVATE ENTITY TRAINED AND ABLE TO ALLEVIATE 15 A DANGEROUS OR THREATENING SITUATION. 16 (I) "EMERGENCY SERVICE NUMBER" OR "ESN" MEANS THE NUMBER 17 ASSIGNED BY A COUNTY TO EACH EXCHANGE ACCESS FACILITY THAT IDEN- 18 TIFIES WHICH EMERGENCY RESPONSE SERVICE IS RESPONSIBLE FOR 19 RESPONDING TO THE ADDRESS OF THAT EXCHANGE ACCESS FACILITY'S 20 PREMISES. 21 (J) (e) "Emergency telephone charge" means emergency tele- 22 phone operational charge and emergency telephone technical 23 charge. 24 (K) (f) "Emergency telephone district" or "9-1-1 service 25 district" means the area in which 9-1-1 service is provided or is 26 planned to be provided to service users under a 9-1-1 system 27 implemented under this act. 02251'97 4 1 (l) (g) "Emergency telephone district board" means the 2 governing body created by the board of commissioners of the 3 county or counties with authority over an emergency telephone 4 district. 5 (M) (h) "Emergency telephone operational charge" means a 6 charge for nonnetwork technical equipment and other costs 7 directly related to the DISPATCH FACILITY AND THE operation of 1 8 or more PSAPs including, but not limited to, THE COSTS OF dis- 9 patch personnel AND RADIO EQUIPMENT NECESSARY TO PROVIDE 2-WAY 10 COMMUNICATION BETWEEN PSAPS AND A PUBLIC SAFETY AGENCY. 11 Emergency telephone operational charge does not include non-PSAP 12 related costs such as response vehicles and other personnel. 13 (N) (i) "Emergency telephone technical charge" means a 14 charge for the network start-up costs, customer notification 15 costs, billing costs including an allowance for uncollectibles 16 for technical and operational charges, and network nonrecurring 17 and recurring installation, maintenance, service, and equipment 18 charges of a service supplier providing 9-1-1 service under this 19 act. 20 (O) (j) "Exchange access facility" means the access from a 21 particular service user's premises to the telephone system. 22 Exchange access facilities include service supplier provided 23 access lines, PBX trunks, and centrex line trunk equivalents, all 24 as defined by tariffs of the service suppliers as approved by the 25 public service commission. Exchange access facilities do not 26 include telephone pay station lines or WATS, FX, or incoming only 27 lines. 02251'97 5 1 (P) (k) "Final 9-1-1 service plan" means a tentative 9-1-1 2 service plan that has been modified only to reflect necessary 3 changes resulting from any exclusions of public agencies from the 4 9-1-1 service district of the tentative 9-1-1 service plan under 5 section 306 and any failure of public safety agencies to be des- 6 ignated as PSAPs or secondary PSAPs under section 307. 7 (Q) "MASTER STREET ADDRESS GUIDE" OR "MSAG" MEANS A PERPET- 8 UAL DATABASE THAT INCLUDES A DEFINED GEOGRAPHIC AREA OF A SERVICE 9 DISTRICT BY AN ALPHABETICAL LIST OF THE STREET NAMES, THE LOW AND 10 HIGH RANGES OF THE ADDRESS NUMBERS ON EACH STREET, COMMUNITY 11 NAMES, ESN, AND PSAP IDENTIFICATION CODES. 12 (R) (l) "Person" means an individual, corporation, part- 13 nership, association, governmental entity, or any other legal 14 entity. 15 (S) (m) "Primary public safety answering point", "PSAP", 16 or "primary PSAP" means a communications facility operated or 17 answered on a 24-hour basis assigned responsibility by a public 18 agency or county to receive 9-1-1 calls and to dispatch public 19 safety response services, as appropriate, by the direct dispatch 20 method, relay method, or transfer method. It is the first point 21 of reception by a public safety agency of a 9-1-1 call and serves 22 the jurisdictions in which it is located and other participating 23 jurisdictions, if any. 24 (T) (n) "Prime rate" means the average predominant prime 25 rate quoted by not less than 3 commercial financial institutions 26 as determined by the department of treasury. 02251'97 6 1 (U) (o) "Private safety entity" means a nongovernmental 2 organization that provides emergency fire, ambulance, or medical 3 services. 4 (V) (p) "Public agency" means a village, township, charter 5 township, or city within the state and any special purpose dis- 6 trict located in whole or in part within the state. 7 (W) (q) "Public safety agency" means a functional division 8 of a public agency, county, or the state that provides fire 9 fighting, law enforcement, ambulance, medical, or other emergency 10 services. 11 (X) (r) "Relay method" means that a PSAP notes pertinent 12 information and relays it by telephone, radio, or private line to 13 the appropriate public safety agency or other provider of emer- 14 gency services that has APPROPRIATE JURISDICTION AND an available 15 emergency service unit located closest to the request for emer- 16 gency service for dispatch of an emergency service unit. 17 (Y) (s) "Secondary public safety answering point" or 18 "secondary PSAP" means a communications facility of a public 19 safety agency or private safety entity that receives 9-1-1 calls 20 by the transfer method only and generally serves as a centralized 21 location for a particular type of emergency call. 22 (Z) (t) "Service supplier" means a person providing A 23 telephone services SERVICE OR A CMRS to a service user in this 24 state. 25 (AA) (u) "Service user" means an exchange access facility 26 OR CMRS SERVICE customer of a service supplier within a 9-1-1 27 system. 02251'97 7 1 (BB) (v) "Tariff" means the rate approved by the public 2 service commission for 9-1-1 service provided by a particular 3 service supplier. TARIFF DOES NOT INCLUDE A RATE OF A COMMERCIAL 4 MOBILE RADIO SERVICE BY A PARTICULAR SUPPLIER. 5 (CC) (w) "Tentative 9-1-1 service plan" means a plan pre- 6 pared by 1 or more counties for implementing a 9-1-1 system in a 7 specified 9-1-1 service district. 8 (DD) (x) "Transfer method" means that a PSAP transfers the 9 9-1-1 call directly to the appropriate public safety agency or 10 other provider of emergency service that has APPROPRIATE JURIS- 11 DICTION AND an available emergency service unit located closest 12 to the request for emergency service for dispatch of an emergency 13 service unit. 14 (EE) (y) "Universal emergency number service" or "9-1-1 15 service" means public telephone service that provides service 16 users with the ability to reach a public safety answering point 17 by dialing the digits "9-1-1". 18 (FF) (z) "Universal emergency number service system" or 19 "9-1-1 system" means a system for providing 9-1-1 service under 20 this act. 21 (GG) "WIRELESS EMERGENCY SERVICE ORDER" MEANS THE ORDER OF 22 THE FEDERAL COMMUNICATIONS COMMISSION, FCC DOCKET NO. 94-102, 23 ADOPTED JUNE 12, 1996 WITH AN EFFECTIVE DATE OF OCTOBER 1, 1996. 24 Sec. 303. (1) To establish an emergency telephone district 25 and to cause 9-1-1 service to be implemented within such THAT 26 emergency telephone district, the board of commissioners of a 02251'97 8 1 county shall first adopt a tentative 9-1-1 service plan by 2 resolution. 3 (2) A tentative 9-1-1 service plan shall comply with chapter 4 II and shall address at a minimum all of the following: 5 (a) Technical considerations of the service supplier, 6 including but not limited to, system equipment for facilities to 7 be used in providing emergency telephone service. 8 (b) Operational considerations, including but not limited 9 to, the designation of PSAPs and secondary PSAPs, the manner in 10 which 9-1-1 calls will be processed, the dispatch functions to be 11 performed, plans for documenting closest public safety service 12 unit dispatching requirements, the dispatch of Michigan state 13 police personnel, and identifying information systems to be 14 utilized. EMERGENCY MEDICAL SERVICES ISSUES NOT COVERED IN THE 15 9-1-1 SERVICE PLAN SHALL BE REFERRED TO THE MEDICAL CONTROL 16 AUTHORITY AS PRESCRIBED IN PART 209 OF THE PUBLIC HEALTH CODE, 17 1978 PA 368, MCL 333.20901 TO 333.20979. 18 (c) Managerial considerations including the organizational 19 form and agreements that would control technical, operational, 20 and fiscal aspects of the emergency telephone service. 21 (d) Fiscal considerations including projected nonrecurring 22 and recurring costs with a financial plan for implementing and 23 operating the system. 24 (3) The tentative 9-1-1 service plan shall require each 25 public agency operating a PSAP under the 9-1-1 system to pay 26 directly for all installation and recurring charges for terminal 27 equipment, including customer premises equipment, associated with 02251'97 9 1 the public agency's PSAP, and may require each public agency 2 operating a PSAP under the 9-1-1 system to pay directly to the 3 service supplier all installation and recurring charges for all 4 9-1-1 exchange and tie lines associated with the public agency's 5 PSAP. 6 Sec. 316. (1) EXCEPT FOR A CMRS SUPPLIER, A SERVICE SUP- 7 PLIER SHALL PROVIDE TO A 9-1-1 DATABASE SERVICE PROVIDER ACCURATE 8 DATABASE INFORMATION, INCLUDING THE NAME, SERVICE LOCATION, AND 9 TELEPHONE NUMBER OF EACH USER, IN A FORMAT ESTABLISHED AND DIS- 10 TRIBUTED BY THAT DATABASE SERVICE PROVIDER. THE INFORMATION 11 SHALL BE PROVIDED TO THE 9-1-1 DATABASE SERVICE PROVIDER WITHIN 12 THE FOLLOWING TIME PERIODS: 13 (A) WITHIN 1 BUSINESS DAY AFTER THE INITIATION OF SERVICE OR 14 THE PROCESSING OF A SERVICE ORDER CHANGE. 15 (B) WITHIN 8 HOURS AFTER RECEIVING DATABASE INFORMATION FROM 16 A SERVICE SUPPLIER OR SERVICE DISTRICT. 17 (2) If EXCEPT FOR A CMRS SUPPLIER, IF AN ALI is not 18 offered by the service supplier with the 9-1-1 system and the 19 9-1-1 system requires such THAT information, a service supplier 20 shall provide current customer telephone numbers and service 21 addresses to each PSAP and secondary PSAP within the 9-1-1 system 22 and shall periodically update customer telephone numbers and 23 service addresses and provide such information to each PSAP and 24 secondary PSAP within the 9-1-1 system. The 9-1-1 service dis- 25 trict shall determine the period within which the service sup- 26 plier shall update customer telephone numbers and service 27 addresses. Expenses incurred in providing this information shall 02251'97 10 1 be included in the price of the system. Private listing service 2 customers in a 9-1-1 service district shall waive the privacy 3 afforded by nonlisted and nonpublished numbers to the extent that 4 the name and address associated with the telephone number may be 5 furnished to the 9-1-1 system. 6 (3) A SERVICE DISTRICT SHALL NOTIFY THE SERVICE SUPPLIER OR 7 THE DATABASE PROVIDER, WITHIN A TIME PERIOD TO BE DETERMINED BY 8 THE ETSC, OF ANY ADDRESS THAT COMES TO THE SERVICE DISTRICT'S 9 ATTENTION THAT DOES NOT MATCH THE MASTER STREET ADDRESS GUIDE. 10 (4) A CMRS SUPPLIER SHALL PROVIDE ACCURATE DATABASE INFORMA- 11 TION FOR THE ANI AND THE ALI TO THE 9-1-1 DATABASE SERVICE PRO- 12 VIDER THAT COMPLIES WITH THE WIRELESS EMERGENCY SERVICE ORDER. 13 Sec. 601. (1) The EXCEPT FOR A COMMERCIAL MOBILE RADIO 14 SERVICE, THE public service commission, the department of man- 15 agement and budget, and the emergency telephone service commit- 16 tee created in section 702, upon request by a service supplier, 17 county, public agency, or public service agency, shall provide, 18 to the extent possible, technical assistance regarding the formu- 19 lation or implementation, or both, of a 9-1-1 service plan and 20 assistance in resolving disputes A DISPUTE between or among A 21 service suppliers SUPPLIER, counties COUNTY, public 22 agencies AGENCY, or public safety agencies AGENCY regarding 23 their respective rights and duties under this act. 24 (2) A EXCEPT FOR A COMMERCIAL MOBILE RADIO SERVICE SUPPLI- 25 ER, A service supplier, county, public agency, public service 26 agency, or a combination of those entities that has a dispute 27 with another arising from the formulation or implementation, or 02251'97 11 1 both, of a 9-1-1 service plan shall request assistance from the 2 public service commission , the department of management and 3 budget, and the emergency telephone service committee in resolv- 4 ing the dispute. 5 (3) UPON THE REQUEST OF A CMRS SUPPLIER, COUNTY, PUBLIC 6 AGENCY, OR PUBLIC SERVICE AGENCY, THE SUBCOMMITTEE APPOINTED BY 7 THE EMERGENCY TELEPHONE SERVICE COMMITTEE PURSUANT TO SECTION 410 8 SHALL, TO THE EXTENT POSSIBLE, PROVIDE TECHNICAL ASSISTANCE IN 9 FORMULATING AND IMPLEMENTING A 9-1-1 SERVICE PLAN. THE SUBCOM- 10 MITTEE SHALL ALSO PROVIDE ASSISTANCE IN RESOLVING A DISPUTE 11 BETWEEN OR AMONG A CMRS SUPPLIER, COUNTY, PUBLIC AGENCY, OR 12 PUBLIC SERVICE AGENCY REGARDING THEIR RESPECTIVE RIGHTS AND 13 DUTIES UNDER THIS ACT. 14 (4) A CMRS SUPPLIER, COUNTY, PUBLIC AGENCY, OR PUBLIC SERV- 15 ICE AGENCY OR A COMBINATION OF THOSE ENTITIES THAT HAS A DISPUTE 16 WITH ANOTHER OF THOSE ENTITIES, ARISING FROM THE FORMULATION OR 17 IMPLEMENTATION, OR BOTH, OF A 9-1-1 SERVICE PLAN, SHALL REQUEST 18 ASSISTANCE FROM THE SUBCOMMITTEE APPOINTED PURSUANT TO SECTION 19 410 IN RESOLVING THE DISPUTE. 20 Sec. 602. A EXCEPT FOR COMMERCIAL MOBILE RADIO SERVICE, A 21 dispute between or among 1 or more service suppliers, counties, 22 public agencies, public service agencies, or any combination of 23 those entities regarding their respective rights and duties under 24 this act shall be heard as a contested case before the public 25 service commission as provided in the administrative procedures 26 act of 1969, Act No. 306 of the Public Acts of 1969, being 02251'97 12 1 sections 24.201 to 24.328 of the Michigan Compiled Laws 1969 PA 2 306, MCL 24.201 TO 24.328. 3 Sec. 604. (1) Other than EXCEPT for pro rata charges for 4 the service during a period when the service may be fully or par- 5 tially inoperative, a service supplier, public agency, PSAP, or 6 an officer, agent, or employee of any service supplier, public 7 agency, or PSAP, or an owner or lessee of a pay station telephone 8 shall not be IS NOT liable for civil damages to any person as a 9 result of an act or omission on the part of the service supplier, 10 public agency, PSAP, or an officer, agent, or employee of any 11 service supplier, public agency, or PSAP, or an owner or lessee 12 in complying with any provision of this act, unless the act or 13 omission amounts to A CRIMINAL ACT OR TO gross negligence or 14 willful and wanton misconduct. 15 (2) EXCEPT FOR A CRIMINAL ACT OR FOR GROSS NEGLIGENCE OR 16 WILLFUL AND WANTON MISCONDUCT, A CMRS SUPPLIER OR A SERVICE SUP- 17 PLIER, OR AN EMPLOYEE OR AGENT OF A CMRS SUPPLIER OR SERVICE SUP- 18 PLIER, IS NOT LIABLE FOR DAMAGES IN A CIVIL ACTION RESULTING FROM 19 DEATH OR INJURY TO A PERSON OR FROM DAMAGE TO PROPERTY FOR ANY OF 20 THE FOLLOWING: 21 (A) AN ACT OR OMISSION WHILE ENGAGED IN DEVELOPING, ADOPT- 22 ING, ESTABLISHING, IMPLEMENTING, MAINTAINING, PROVIDING, OR PAR- 23 TICIPATING IN 9-1-1 OR E 9-1-1 SERVICE. 24 (B) AN ACT OR OMISSION IN ACCESSING A CMRS SYSTEM TO PROVIDE 25 WIRELESS 9-1-1 SERVICE OR E 9-1-1 SERVICE TO COMPLY WITH THE 26 SERVICE REQUIREMENTS OF THE FEDERAL COMMUNICATIONS COMMISSION'S 27 WIRELESS EMERGENCY SERVICE ORDER. 02251'97 13 1 SEC. 605. (1) A PERSON SHALL NOT USE AN EMERGENCY TELEPHONE 2 SERVICE OR AN EMERGENCY CMRS AUTHORIZED BY THIS ACT FOR ANY 3 REASON OTHER THAN TO CALL FOR AN EMERGENCY RESPONSE SERVICE FROM 4 A PRIMARY PUBLIC SAFETY ANSWERING POINT. 5 (2) A PERSON WHO KNOWINGLY USES OR ATTEMPTS TO USE AN EMER- 6 GENCY TELEPHONE SERVICE FOR A PURPOSE OTHER THAN AUTHORIZED IN 7 SUBSECTION (1) IS GUILTY OF A MISDEMEANOR PUNISHABLE BY IMPRISON- 8 MENT FOR NOT MORE THAN 93 DAYS OR A FINE OF NOT MORE THAN 9 $1,000.00, OR BOTH. 10 (3) A PERSON WHO VIOLATES SUBSECTION (2) AND HAS 1 OR MORE 11 PRIOR CONVICTIONS UNDER THIS SECTION IS GUILTY OF A FELONY PUN- 12 ISHABLE BY IMPRISONMENT FOR NOT MORE THAN 2 YEARS OR A FINE OF 13 NOT MORE THAN $2,000.00, OR BOTH. 14 Enacting section 1. This amendatory act does not take 15 effect unless all of the following bills of the 89th Legislature 16 are enacted into law: 17 (a) Senate Bill No. 1009. 18 19 (b) Senate Bill No. ___ or House Bill No. ___ (request 20 no. 05646'98). 21 (c) House Bill No. 5289. 22 Enacting section 2. This amendatory act takes effect 120 23 days after the date this amendatory act is enacted. 02251'97 Final page. JJG