SENATE BILL NO. 1056 April 22, 1998, Introduced by Senator BOUCHARD and referred to the Committee on Financial Services. A bill to amend 1975 PA 148, entitled "Debt management act," by amending sections 2, 5, 6, 8, 13, 14, 15, 16, and 18 (MCL 451.412, 451.415, 451.416, 451.418, 451.423, 451.424, 451.425, 451.426, and 451.428); and to repeal acts and parts of acts. THE PEOPLE OF THE STATE OF MICHIGAN ENACT: 1 Sec. 2. As used in this act: 2 (a) "Bureau" means the corporation,andsecurities, AND 3 LAND DEVELOPMENT bureau of the department.of commerce.4 (b) "Counselor" means an employee or agent of a licensee who 5 engages inscheduling,counseling,and budget analysis 6 functions. 7 (c) "Creditor" means a person for whose benefitmoneys are8 MONEY IS being collected and disbursed by a licensee.TheA 9 licensee is not a creditor for purposes of this act. 04731'97 JJG 2 1 (d) "Debt management" means the planning and management of 2 the financial affairs of a debtor and the receipt offunds3 MONEY from the debtor for distribution tocreditorsA CREDITOR 4 in payment or partial payment of the debtor's obligations. 5 (e) "Debtor" means a person from whommoneys areMONEY IS 6 being collected for the benefit ofcreditorsA CREDITOR of the 7 debtor. 8 (f) "Department" means the department ofcommerceCONSUMER 9 AND INDUSTRY SERVICES. 10 (g) "Director" means the director of the departmentof11commerceor his OR HER authorized representative. 12 (h) "Fees and charges of the licensee" means the total 13 amount of money to be charged a debtor by the licensee including 14 the $25.00 initial payment. 15 (i) "License" means a written certificate or exemption order 16 issued by the director. 17 (j) "Licensee" meansan individual, partnership, unincor-18porated association, or corporationA PERSON licensed under this 19 act. Except as tosections 5(1), 5(3),SECTION 5(1) OR (7) or 20 8, a licensee includes a person exempted pursuant to section 4(2) 21 or (4). 22 (k) "Office" means each location by street name, building 23 number, city, andstateZIP CODE where a person engages in the 24 debt management business IN THIS STATE. 25 (l) "Office manager" means an employee or owner charged with 26 the supervision, oversight, or approval of the functions of 27 budget analysis, counseling, or scheduling. 04731'97 3 1 (m) "Person" means an individual,acorporation,a2 partnership,anassociation,ajoint stock company,atrust 3 where the interests of the beneficiaries are evidenced by a 4 security, LIMITED LIABILITY COMPANY, oran unincorporated5organizationOTHER LEGAL ENTITY. 6 Sec. 5. (1)A person desiring to obtain a license to7engage in the debt management business in this state shall file8with the department an application in writing, under oath, set-9ting forth the person's business name, the exact location of the10person's office, the names and addresses of the officers and11directors if an association or a corporation, and if a partner-12ship, the partnership name and the names and addresses of the13partners, a copy of the certificate of assumed name or certifi-14cate of partnership or articles of incorporation, and such addi-15tional data as the director prescribes by rule or order. At the16time of filing the application the applicant shall pay to the17department a license fee of $50.00 for each office and an inves-18tigation fee of $50.00. At the time of filing the application19the applicant shall furnish a surety bond to the people of the20state of Michigan in a sum equivalent of $5,000.00 for each busi-21ness office maintained by the licensee, conditioned upon the22faithful accounting of all moneys collected upon accounts23entrusted to a licensee engaged in debt management, and the24licensee's employees and agents. The bond shall be approved by25the director and filed in the office of the bureau. A person,26firm, or corporation shall not engage in the business of debt27management until a good and sufficient bond is filed in04731'97 4 1accordance with this act. The bureau may by rule provide for an2appropriate deposit of cash, securities, or the assignment of the3coverage of other surety bonds in lieu of the debt management4bond if the director is satisfied that comparable or more exten-5sive coverage results.AN APPLICANT FOR A LICENSE TO ENGAGE IN 6 THE DEBT MANAGEMENT BUSINESS IN THIS STATE SHALL FILE AN APPLICA- 7 TION WITH THE DIRECTOR IN WRITING AND UNDER OATH THAT INCLUDES 8 ALL OF THE FOLLOWING: 9 (A) THE NAME AND EXACT ADDRESS OF THE APPLICANT AND THE NAME 10 AND ADDRESS OF EACH OF THE FOLLOWING, AS APPLICABLE: 11 (i) IF THE APPLICANT IS A CORPORATION, ITS OFFICERS AND 12 DIRECTORS. 13 (ii) IF THE APPLICANT IS AN ASSOCIATION, ITS OFFICERS AND 14 DIRECTORS. 15 (iii) IF THE APPLICANT IS A PARTNERSHIP, EACH PARTNER. 16 (iv) IF THE APPLICANT IS A LIMITED LIABILITY COMPANY, ITS 17 MANAGER OR MANAGERS AS THOSE TERMS ARE DEFINED IN SECTION 102 OF 18 THE MICHIGAN LIMITED LIABILITY COMPANY ACT, 1993 PA 23, MCL 19 450.4101 TO 450.5200. 20 (v) IF THE APPLICANT IS ANY OTHER LEGAL ENTITY, THE MANAGER 21 OR OTHER PERSON DESIGNATED TO CONTROL THE OPERATION OF THAT LEGAL 22 ENTITY. 23 (B) A COPY OF A CERTIFICATE OF AN ASSUMED NAME, IF 24 APPLICABLE. 25 (C) ONE OR MORE OF THE FOLLOWING, AS APPLICABLE: 26 (i) IF THE APPLICANT IS A CORPORATION, A COPY OF THE 27 ARTICLES OF INCORPORATION. 04731'97 5 1 (ii) IF THE APPLICANT IS AN ASSOCIATION, A COPY OF THE 2 ORGANIZATIONAL DOCUMENTS OF THE ASSOCIATION. 3 (iii) IF THE APPLICANT IS A PARTNERSHIP, A COPY OF THE PART- 4 NERSHIP AGREEMENT. 5 (iv) IF THE APPLICANT IS A LIMITED LIABILITY COMPANY, A COPY 6 OF THE ARTICLES OF ORGANIZATION. 7 (2) UPON FILING THE APPLICATION, THE APPLICANT SHALL DO ALL 8 OF THE FOLLOWING: 9 (A) PAY TO THE DEPARTMENT A LICENSE FEE OF $50.00. 10 (B) PAY TO THE DEPARTMENT AN INVESTIGATION FEE OF $50.00. 11 (C) FURNISH A $5,000.00 SURETY BOND TO THE PEOPLE OF THE 12 STATE OF MICHIGAN FOR EACH OFFICE ESTABLISHED BY THE APPLICANT. 13 HOWEVER, IF AN APPLICANT ESTABLISHES MORE THAN 10 OFFICES ENGAGED 14 IN THE BUSINESS OF DEBT MANAGEMENT IN THIS STATE AND FOR WHICH A 15 SURETY BOND HAS BEEN FURNISHED, THE SURETY BOND PRESCRIBED BY 16 THIS SUBDIVISION SHALL BE WAIVED FOR ANY ADDITIONAL OFFICE SUBSE- 17 QUENTLY ESTABLISHED. 18 (D) FILE AN APPOINTMENT OF THE DIRECTOR AS THE AGENT OF THE 19 APPLICANT FOR SERVICE OF PROCESS IN THIS STATE. 20 (3) THE DIRECTOR SHALL NOT ACCEPT AN APPLICATION OR ISSUE A 21 LICENSE THAT INCLUDES A BUSINESS NAME THAT IS THE SAME OR SIMILAR 22 TO AN EXISTING BUSINESS NAME ON FILE WITH THE DEPARTMENT. 23 (4) AN APPLICANT SHALL INCLUDE WITH THE APPLICATION BOTH OF 24 THE FOLLOWING: 25 (A) A BLANK COPY OF A FORM CONTRACT TO BE USED BY A DEBTOR 26 AND THE APPLICANT. 04731'97 6 1 (B) A COPY OF THE CREDITOR'S AGREEMENT FORM TO BE USED BY 2 THE APPLICANT AND A CREDITOR. 3 (5) SERVICE OF PROCESS UPON THE DIRECTOR SHALL BE CONSIDERED 4 SERVICE UPON AN APPLICANT OR LICENSEE. 5 (6)(2) A licensee shall submit for approval concurrently6 AN APPLICANT SHALL INCLUDE withthisTHE application a blank 7 copy of theform ofcontract FORM to be used between the debtor 8 and the licensee, the budget analysis form, and the creditor's 9 agreement formthat shall be used and shall submit to the bureau10for approval all changes and amendments theretoTO BE USED BY 11 THE LICENSEE AND A CREDITOR. A contract FORM or OTHER form may 12 not be used without the BUREAU'S approval.of the bureau.ANY 13 CHANGE IN A FORM SHALL BE SUBMITTED TO THE BUREAU. 14 (7)(3) TheUNLESS SURRENDERED, REVOKED, OR SUSPENDED, A 15 license issued under this actshall expireEXPIRES on December 16 31, following its issuance unless sooner surrendered, revoked,17or suspended, but may be renewed as provided in this actOF THE 18 YEAR ISSUED. A LICENSE MAY BE RENEWED BEFORE THE EXPIRATION DATE 19 AS PROVIDED UNDER THIS ACT. 20(4) The application shall be accompanied by an appointment21of the director as agent of the applicant for service of process22in this state. Service upon the director shall be sufficient23service upon any licensee under the act, if the person seeking24service upon the licensee shall certify to the director that a25diligent attempt was made to affect personal service upon the26licensee and that this effort was unavailing.04731'97 7 1 (8)(5)A licensee shallmakeCREATE, maintain, and 2 preserve accurate and complete books and records relating to 3hisTHE LICENSEE'S business.TheseTHE books and records 4 shall bekept currentMAINTAINED according to generally 5 accepted accounting standards and procedures. A licensee or an 6 applicantfor a licenseshallfurnish written notice to7 NOTIFY the bureauspecifyingOF the addressof the place8 wherethoseTHE books and records areto bekept.A change9ofIF A LICENSEE CHANGES THE location oftheseTHE BOOKS AND 10 records,shall be reported promptly toTHE LICENSEE SHALL 11 PROMPTLY NOTIFY the bureau. The director may prescribe by rule 12 or order the form and contents of books and records relating to a 13 licensee'sdebt managementbusiness. 14 (9)(6) Financial statementsA FINANCIAL STATEMENT shall 15 be filed with an application for A debt management license. The 16 director may require THAT A financialstatementsSTATEMENT PRE- 17 SCRIBED UNDER THIS ACT BE certified by an independent certified 18 public accountant. 19 (10) IF A LICENSEE IS A CORPORATION, THE DIRECTOR SHALL NOT 20 REQUIRE OF THAT CORPORATION INFORMATION CONCERNING A MEMBER OF 21 THE BOARD OF DIRECTORS OF THAT CORPORATION, IF THAT MEMBER DOES 22 NOT RECEIVE A SALARY, STOCK DIVIDEND, OR OTHER FINANCIAL BENEFIT 23 FROM THAT CORPORATION OTHER THAN REIMBURSEMENT OF THE ACTUAL 24 EXPENSES INCURRED IN CARRYING OUT THE DUTIES OF A DIRECTOR OF 25 THAT CORPORATION. 26 Sec. 6. (1)Upon the filing of the application and payment27of the fees and approval of the bond, the department shall04731'97 8 1investigate the facts and shall issue a license to an applicant2if it finds that the financial responsibility, experience, char-3acter, and general fitness of the applicant and of the members4thereof, if the applicant is a partnership or an association, and5of the officers and directors if the applicant is a corporation,6are such as to command the confidence of the community to warrant7belief that the business will be operated fairly and honestly8within the provisions of this act.UPON FILING THE APPLICATION, 9 RECEIPT OF THE FEES, AND APPROVAL OF THE BOND, THE DEPARTMENT 10 SHALL INVESTIGATE THE APPLICANT'S RESPONSIBILITY, EXPERIENCE, 11 CHARACTER, AND GENERAL FITNESS. IF THE RESULT OF THE INVESTIGA- 12 TION WARRANTS A BELIEF THAT THE BUSINESS WILL BE OPERATED FAIRLY 13 AND HONESTLY, THE DEPARTMENT SHALL ISSUE A LICENSE. THE INVESTI- 14 GATION OF THE APPLICANT SHALL AT LEAST INCLUDE THE FOLLOWING AS 15 APPLICABLE: 16 (A) IF THE APPLICANT IS A CORPORATION, THE OFFICERS AND 17 DIRECTORS OF THE CORPORATION. 18 (B) IF THE APPLICANT IS A PARTNERSHIP, ALL THE PARTNERS OF 19 THE PARTNERSHIP. 20 (C) IF THE APPLICANT IS AN ASSOCIATION, ALL THE OFFICERS OF 21 THE ASSOCIATION. 22 (D) IF THE APPLICANT IS AN INDIVIDUAL, THE INDIVIDUAL. 23 (2) A license shall not be issued if THE INVESTIGATION 24 REVEALS 1 OR MORE OF THE FOLLOWING: 25 (a)AnTHAT AN individualapplicant, or any of the26applicant's members if the applicant is a partnership or04731'97 9 1association, or any of the applicant's officers or directors if2the applicant is a corporationLISTED UNDER SUBSECTION (1)(A): 3 (i) Was ever convicted of a crime involving moral turpitude 4which shall includeINCLUDING forgery, embezzlement, obtaining 5 money under false pretenses, larceny, extortion, conspiracy to 6 defraud, or any otherlikeSIMILAR offense. 7 (ii) Violated or failed to comply witha provision ofthis 8 act or a ruleor orderpromulgatedor issuedunder this act. 9 (iii) Had a license to engage in the business of debt man- 10 agement revoked or suspended for any reason other than failure to 11 pay licensing fees in this state or another state. 12 (iv) Defaulted in the payment of money collected for others, 13 including the discharge of debts through bankruptcy proceedings. 14 The director may, at his OR HER discretion, waive this restric- 15 tion if provided with evidence of justifiable cause for the bank- 16 ruptcy, plus convincing evidence of the fitness of the bankrupt 17 party to carry out his or her functions under this act. 18 (b) An individual applicant is not at least 18 years of age 19 and a citizen of the United States. 20 (c) An applicant which is a partnership, corporation, or 21 association has not been granted authority to do business in this 22 state. 23 (d) The applicant is an employee or owner of a collection 24 agency as defined inAct No. 361 of the Public Acts of 1974,25being sections 445.211 to 445.245 of the Michigan Compiled Laws26 FORMER 1974 PA 361, MCL 445.211 TO 445.245, or process serving 27 business or in any manner is affiliated with a collection agency 04731'97 10 1 or process serving business. The director may, in his OR HER 2 discretion, waive this restriction on a showing of sufficient 3 safeguards in the operation of the collection agency. 4 (3) An individual applicant,OR AN office manager,or 5 counselor OF A DEBT MANAGEMENT COMPANY shall pass an examination 6 within the first 180 daysofAFTER employment. THE EXAMINATION 7 SHALL BE administered by the director or his OR HER designee.,8whichTHE examination may be oral or written, orpartly oral9and partly writtenBOTH, and shall be practical in nature and 10 sufficiently thorough to ascertain the applicant's fitness. 11QuestionsTHE EXAMINATION MAY INCLUDE QUESTIONS on bookkeeping, 12 credit adjusting, business ethics, agency, contracts, debtor and 13 creditor relationships, trust funds, and the provisions of this 14 act and rules promulgatedthereunder may be included in the15examinationUNDER THIS ACT. The director may charge an examina- 16 tion fee of $25.00.for administering this examination.17 Sec. 8.A licensee shall beforeBEFORE December 1 of each 18 year, A LICENSEE SHALL make application to the department for 19 renewal of its license. The application shall be on the form 20 prescribed by the department and shall be accompanied by a fee of 21 $50.00 for each office together with a bond IN THE SAME MANNER as 22in the case ofan original application. The application shall 23 cover eachbranchofficewhichWITHIN THIS STATE THAT is 24 under the ownership and control of the applying entity. 25 Financial statements shall be filed with THE application for 26 renewal ofdebt management licensesA LICENSE. The director 04731'97 11 1 may require THAT THE financial statements BE certified by an 2 independent certified public accountant. 3 Sec. 13. (1)A licensee shall not charge or receive a fee4until the licensee has the consent of at least 51% in number and5dollar amount of all the creditors of the debtor, or until 51% in6number and dollar amount of creditors have accepted a payment.7 UPON ESTABLISHING A DEBT MANAGEMENT PLAN FOR A CLIENT, A LICENSEE 8 MAY CHARGE AND RECEIVE A FEE. HOWEVER, IF 51% IN NUMBER AND 9 DOLLAR AMOUNT OF ALL THE DEBTOR'S CREDITORS DO NOT CONSENT TO THE 10 DEBT MANAGEMENT PROGRAM, THE FEE SHALL BE RETURNED TO THE CLIENT 11 BEFORE CLOSING THE ACCOUNT. 12 (2)ConsentsCONSENT FROM A CREDITOR shall be recorded on 13 a separateformatFORM, approved by the director.andTHE 14 FORM shall contain a list of ALL the creditors, the manner in 15 which consent was sought, the date of each contact, the NAME OF 16 THE person contacted, the response obtained, any revised or spe- 17 cial conditions or arrangementswhichTHAT condition their con- 18 sent, and the dateatON which the requiredconsents were19 CONSENT WAS secured. TheformatFORM shall contain other 20 information THAT the director may PRESCRIBE by rule or order. 21prescribe.22 (3)Consent may be sought by mail and, in the case of writ-23ten notice to a creditor without response, implied consent to the24proposed payments may be presumed 14 calendar days after mailing25the notice. In the case of payment to a creditor acceptance may26be presumed 7 calendar days after mailing the check.THE CONSENT 27 OF A CREDITOR MAY BE SOUGHT BY MAILING A NOTICE OF A DEBT 04731'97 12 1 MANAGEMENT PLAN TO A CREDITOR. IF THE CREDITOR DOES NOT RESPOND 2 WITHIN 14 DAYS AFTER THE MAILING OF THE NOTICE, IT MAY BE PRE- 3 SUMED THAT THE CREDITOR HAS GIVEN CONSENT. 4 (4) IF A PAYMENT UNDER THE DEBT MANAGEMENT PLAN IS MAILED TO 5 A CREDITOR, ACCEPTANCE OF THE PAYMENT OR PLAN MAY BE PRESUMED 7 6 DAYS AFTER MAILING THE PAYMENT. 7 Sec. 14. (1) A contract between a licensee and debtor shall 8 INCLUDE ALL OF THE FOLLOWING: 9 (a)List everyEACH creditor to whom payments will be made 10 and the amountowing to thatOWED EACH creditor. 11 (b)Disclose the rate and totalTHE maximum ANNUAL amount 12 of the licensee's charges. 13 (c)Disclose the actualTHE beginning and ending dates of 14 the contract, THE TERM OF which shall not be longer than2460 15 months. 16 (d)Disclose theTHE number of months and the total prin- 17 cipal amount plus approximate interest charges required to liqui- 18 date in full the debts, except mortgage or land contract interest 19 payments, described in the contract. The licensee shall provide 20tothe debtor WITH an estimate of theaffect ofEFFECT inter- 21 est and carrying charges HAVE on the debtor's account. 22 (e)Disclose theTHE name and address of the licensee and 23 of the debtor. 24 (f)Contain such other and furtherOTHER provisions or 25 disclosuresasTHAT the directorshall determineDETERMINES 26 are necessary for the protection of the debtor and the proper 27 conduct of business bytheA licensee. 04731'97 13 1 (2)Distribute to the creditors of the debtor monthly all2funds received from a debtor or on behalf of the debtor, except3that no more than an amount equal to one month's fee plus the4close out fee may be retained in the debtor's trust account at5any time, unless approved by the department by rule or order.6 UNLESS OTHERWISE APPROVED BY THE DEPARTMENT AND EXCEPT FOR AN 7 AMOUNT EQUAL TO A MONTHLY FEE OR CLOSEOUT FEE, A LICENSEE SHALL 8 DISTRIBUTE TO THE CREDITORS OF THE DEBTOR, AT LEAST MONTHLY, ALL 9 MONEY RECEIVED FROM A DEBTOR OR ON BEHALF OF A DEBTOR. 10 Sec. 15. (1) Payments received by a licensee from or on 11 behalf of a debtor for the benefit ofcreditorsA CREDITOR 12 shall be held in trust in a separate bank account maintained for 13 the benefit ofdebtorsTHE DEBTOR.The licensee shall not14commingle a payment with his own property or funds, but shall15maintain a separate trust account and deposit in that account16payments received from a debtor. However, theA licensee may 17 deposita specified amount ofits ownfundsMONEY in the sep- 18 arate trust accountupon approval of the directorIF AT ALL 19 TIMES THE BALANCE IN THE TRUST ACCOUNT IS GREATER THAN THE SUM OF 20 THE ESCROW BALANCES OF EACH DEBTOR'S ACCOUNT. Disbursements 21 whether to the debtor or to the creditors of the debtor,shall 22 be made from the trust account.PaymentsA PAYMENT from a 23 debtor or on behalf of a debtor shall be deposited in the account 24 not later than 2 business days after receiptthereofOF THE 25 PAYMENT. 26 (2) The trust account shall be reconciled not less than once 27 a month. The reconciliation shallconsist of ascertaining04731'97 14 1 ASCERTAIN the actual cash balance in the account andcomparing2 COMPARE it with the sum of the escrow balances in each debtor's 3 account.This shall be done not more than 45 days after receipt4of the monthly bank statement and shall be prepared on a form5approved by the director and shall be kept as a permanent record6of the licensee.THE RECONCILIATION MAY BE DONE ELECTRONICALLY 7 OR BY ANY OTHER APPROPRIATE METHOD AND SHALL BE DONE NOT MORE 8 THAN 45 BUSINESS DAYS AFTER RECEIPT OF THE BANK STATEMENT. AN 9 ELECTRONIC OR OTHER APPROPRIATE NOTATION OF THE RECONCILIATION 10 SHALL BE KEPT AS A PERMANENT RECORD OF THE LICENSEE AND SHALL BE 11 CONSIDERED AS IN COMPLIANCE WITH THIS SECTION. 12 (3) The trust account shallat all timeshave an actual 13minimumcash balance equal to OR GREATER THAN the sum of the 14 escrow balances of each debtor's account, and failure to maintain 15 that amountshall beIS cause for a summary suspension of the 16 license. 17 (4)When theIF A trust account fails to contain suffi- 18 cient funds to cover the debtor escrow balances, the licensee 19 shall immediately upon discovery,notify the director by tele- 20 phone or bytelegraphic notice, followed by an explanatory21letter, and the remedial action takenTELEGRAPH. THE LICENSEE 22 SHALL ALSO PROVIDE WRITTEN NOTICE INCLUDING A DESCRIPTION OF THE 23 REMEDIAL ACTION TAKEN. 24 Sec. 16. A licensee or exempted person shall DO ALL OF THE 25 FOLLOWING: 26 (a)Make, keep, and preserve for 6 years the accounts,27correspondence, memoranda, papers, books, and other records and04731'97 15 1make the reports that the department by rule prescribes as2necessary or appropriate in the public interest or for the pro-3tection of debtors and creditors. The accounts, correspondence,4memoranda, papers, books, and other records are subject at any5time to reasonable periodic, special, or other examinations by6examiners or other representatives of the department as the7director deems necessary or appropriate in the public interest or8for the protection of the public.CREATE AND MAINTAIN RECORDS, 9 IN A MANNER APPROVED BY THE DEPARTMENT, WHICH SHALL ALLOW FOR 10 ELECTRONIC, PHOTOCOPY, OR COMPUTERIZED METHODS, OF THE ACCOUNTS, 11 CORRESPONDENCE, MEMORANDA, PAPERS, BOOKS, AND OTHER RECORDS OF 12 THE DEBT MANAGEMENT BUSINESS. 13 (b)Deliver to the debtor a completed and signed true copy14of the contract between the licensee and the debtor upon execu-15tion of the contract.MAKE ALL THE RECORDS CREATED AND MAIN- 16 TAINED UNDER SUBDIVISION (A) AVAILABLE FOR EXAMINATION BY EXAMIN- 17 ERS OF THE DEPARTMENT AT REASONABLE INTERVALS OR UPON A SPECIAL 18 DEMAND OF THE DEPARTMENT. 19 (c)Deliver to the debtor a receipt for a payment within 520days after receipt of that payment. The department may waive21this requirement upon a showing of acceptable alternative22notice.MAKE REPORTS TO THE DEPARTMENT AS PRESCRIBED BY RULE. 23 (d)Provide a debtor with a written statement covering the24last 12 months activity within 5 business days of a request for25the statement or with a verbal accounting upon demand. The writ-26ten statement or verbal accounting shall indicate the total27amount received from or on behalf of the debtor, the total amount04731'97 16 1paid to each individual creditor, the total amount of the charges2deducted from payments, and the amount held in reserve.UPON 3 CONTRACTING WITH A DEBTOR, GIVE A COPY OF THE CONTRACT TO THE 4 DEBTOR. 5 (e)Not more than 120 days after the date the contract is6entered into, give the debtor a written statement which indicates7the total amount received from or on behalf of the debtor, the8total amount paid to each individual creditor, the total amount9of the charges deducted from payments, and any amount held in10reserve, a copy of this statement shall be retained in the11debtor's file. The administrator may waive this requirement upon12a showing of an acceptable alternative notice.UNLESS THE 13 DEPARTMENT ALLOWS AN ACCEPTABLE ALTERNATIVE METHOD, DELIVER A 14 RECEIPT TO A DEBTOR WITHIN 5 DAYS AFTER RECEIVING A PAYMENT FROM 15 A DEBTOR. 16 (F) WITHIN 5 BUSINESS DAYS AFTER A REQUEST FROM A DEBTOR, 17 PROVIDE A WRITTEN STATEMENT THAT INCLUDES ALL OF THE FOLLOWING: 18 (i) ALL TRANSACTIONS CONCERNING THE MONEY RECEIVED FROM OR 19 ON BEHALF OF THE DEBTOR. 20 (ii) THE TOTAL AMOUNT PAID TO EACH CREDITOR. 21 (iii) THE TOTAL AMOUNT OF CHARGES DEDUCTED FROM THE PAYMENTS 22 RECEIVED. 23 (iv) THE AMOUNT HELD IN RESERVE. 24 (G) UNLESS AN ACCEPTABLE ALTERNATIVE METHOD IS APPROVED BY 25 THE DEPARTMENT, NOT MORE THAN 120 DAYS AFTER CONTRACTING WITH A 26 DEBTOR, PROVIDE A WRITTEN STATEMENT TO THE DEBTOR THAT INCLUDES 27 ALL OF THE FOLLOWING: 04731'97 17 1 (i) THE TOTAL AMOUNT RECEIVED FROM AND ON BEHALF OF THE 2 DEBTOR. 3 (ii) THE TOTAL AMOUNT PAID TO EACH CREDITOR. 4 (iii) THE TOTAL AMOUNT DEDUCTED FROM THE PAYMENTS RECEIVED. 5 (iv) THE AMOUNT HELD IN RESERVE. 6 (H) AT LEAST ANNUALLY, VERIFY PAYMENTS TO SELECTED 7 CREDITOR'S ACCOUNTS AND DO ALL OF THE FOLLOWING: 8 (i) REVIEW EACH DEBTOR'S ACCOUNT FILE. 9 (ii) REVIEW CHECKS PAID BY THE LICENSEE. 10 (iii) REVIEW PROCEDURES USED BY THE LICENSEE FOR PROCESSING 11 CHECKS AND HANDLING CASH. 12 (iv) REVIEW THE COMPLAINT FILE MAINTAINED BY THE LICENSEE. 13 (v) VERIFY PAYMENTS TO SELECTED CREDITOR ACCOUNTS. 14 (vi) REVIEW SELECTED COUNSELOR RECORDS AND WORK PAPERS. 15 Sec. 18. (1)By contract aA licenseeor person exempt16pursuant to section 4(2) or (4)may charge a reasonable fee 17forUNDER A debt management services CONTRACT.The fees and18charges of the licensee with respect to a debtor's accountA FEE 19 shall not exceed 15% of the amount of the debt to be liquidated 20 during the express term of the contract. The licenseeor person21exempt pursuant to section 4(2) or (4)may require THE DEBTOR TO 22 MAKE an initial paymentby the debtorof an amount not more 23 than$25.00$50.00, which is part of the totalfees and24chargesFEE stated in the contract.This amount shall be25deducted from total fees and charges in determining the monthly26amortizable amount for subsequent fees earned.THE INITIAL 04731'97 18 1 PAYMENT SHALL BE DEDUCTED FROM THE AMOUNT OF A SUBSEQUENT FEE 2 THAT IS AMORTIZED, IF ANY. 3 (2) In the event of cancellation or default on the per- 4 formance of the contract by the debtor before its successful com- 5 pletion, the licenseeor person exempt pursuant to section 4(2)6or (4)may collect $50.00 in addition to fees previously 7 received.an amount equal to $25.00.Thischarge$50.00 FEE 8 does not apply to THE total paymentofUNDER the contract. 9before the term of the contract expires.10 (3) A contractshall not beIS NOT effective until a 11 debtor has made a payment to the licensee for distribution to 12hisTHE DEBTOR'S creditors. 13 (4)It shall be deemed a cancellation on behalf of the14debtor if the debtor fails to make payments for 60 days, or 415consecutive payments are missed, whichever is the shorter16period. In the event of extraordinary circumstances, the debtor17may file with the licensee a letter of continuation of the con-18tract for a specific period, which shall maintain the contract in19effect, even if more than 4 consecutive payments are missed or 6020days elapsed without payment. During this period the licensee21may not accrue or assess fees or other charges. A letter of con-22tinuation may not be filed with the licensee at the beginning of23a contract. The contract between the licensee and the debtor24shall clearly state the debtor's right to file a letter of con-25tinuation of the contract under this subsection.IF A DEBTOR 26 FAILS TO MAKE A PAYMENT TO A LICENSEE WITHIN 60 DAYS AFTER THE 27 DATE A PAYMENT WAS DUE UNDER A CONTRACT OR FAILS TO MAKE 4 04731'97 19 1 CONSECUTIVE PAYMENTS THAT WERE DUE UNDER THE CONTRACT, THE 2 CONTRACT IS CONSIDERED CANCELED BY THE DEBTOR. A DEBTOR MAY FILE 3 A LETTER OF CONTINUATION OF THE CONTRACT EVEN IF THE DEBTOR DID 4 NOT MAKE A PAYMENT WITHIN 60 DAYS AFTER A PAYMENT WAS DUE OR 5 FAILED TO MAKE 4 CONSECUTIVE PAYMENTS THAT WERE DUE UNDER THE 6 CONTRACT. IF A LETTER OF CONTINUATION IS FILED, THE CONTRACT 7 REMAINS IN EFFECT. A CONTRACT BETWEEN A LICENSEE AND A DEBTOR 8 SHALL CLEARLY PROVIDE FOR A LETTER OF CONTINUATION BY A DEBTOR. 9 A LETTER OF CONTINUATION MAY NOT BE FILED WITH A LICENSEE AT THE 10 BEGINNING OF A CONTRACT. 11 (5)If a licensee contracts for, receives, or makes a12charge in excess of the maximum permitted by this act or rules13promulgated under this act, except as the result of an inadver-14tent clerical error, the licensee shall return to the debtor the15amount of the payments received from the debtor or on his behalf16and not distributed to creditors, plus, as a penalty, an amount17equal to the amount overcharged.A LICENSEE SHALL NOT CONTRACT 18 FOR, RECEIVE, OR CHARGE A DEBTOR AN AMOUNT GREATER THAN AUTHO- 19 RIZED BY THIS ACT. A PERSON WHO VIOLATES THIS SUBSECTION SHALL 20 RETURN TO THE DEBTOR ALL MONEY RECEIVED FROM THE DEBTOR, OR ON 21 BEHALF OF THE DEBTOR, THAT WAS NOT DISTRIBUTED TO A CREDITOR, 22 AND, AS A PENALTY, AN ADDITIONAL EQUAL AMOUNT. 23 Enacting section 1. Section 27 of the debt management act, 24 1975 PA 148, MCL 451.437, is repealed. 04731'97 Final page. JJG