HB-4103, As Passed House, March 20, 2007
SUBSTITUTE FOR
HOUSE BILL NO. 4103
A bill to require certain consumer reporting agencies to place
security freezes on certain consumer credit information; to
authorize and limit fees; and to provide remedies.
THE PEOPLE OF THE STATE OF MICHIGAN ENACT:
Sec. 1. This act shall be known and may be cited as the
"credit security act of 2007".
Sec. 3. As used in this act:
(a) "Clear and proper identification" means information a
consumer reporting agency generally considers sufficient to
identify an individual.
(b) "Consumer" means an individual who resides in this state.
(c) "Consumer report" means that term as defined in 15 USC
House Bill No. 4103 (H-2) as amended March 20, 2007
1681a(d).
(d) "Consumer reporting agency" means that term as defined in
15 USC 1681a(f).
(e) "Security freeze" means a notice placed on a consumer
report at the request of the consumer that prohibits a consumer
reporting agency from releasing the consumer's consumer report or
credit score for an extension of credit without the express
authorization of the consumer except in compliance with this act.
Sec. 5. (1) [Beginning on the effective date of this act, a
consumer who is a victim of identity theft, and beginning March 1, 2009, any other consumer] may place a
security freeze on his or her consumer report by making a written
request to a consumer reporting agency, sent by certified mail or
by overnight delivery using a nationally recognized carrier, to an
address designated by that consumer reporting agency to receive
requests under this subsection. The request shall include clear and
proper identification of the consumer. A consumer reporting agency
shall place a security freeze on a consumer's consumer report
within 5 business days after receiving a written request for the
security freeze from the consumer under this subsection and payment
of any applicable fee described in section 13.
(2) Beginning [March] 1, 2009, in addition to accepting
written requests under subsection (1), a consumer may make and a
consumer reporting agency must accept a request to place a security
freeze on his or her consumer report made by electronic mail,
secure internet website, telephone, facsimile, or other similar
means of telephonic or electronic communication as selected by the
consumer reporting agency, and sent to an electronic mail address,
internet website, telephone number, or facsimile number designated
House Bill No. 4103 (H-2) as amended March 20, 2007
by that consumer reporting agency to receive requests under this
subsection. A consumer reporting agency shall place a security
freeze on a consumer's consumer file within 5 business days after
receiving a request for the security freeze from the consumer under
this subsection and payment of any applicable fee described in
section 13.
(3) If a security freeze is in place, a consumer reporting
agency shall not release information from a consumer report to a
third party without prior express authorization from the consumer.
This subsection does not prevent a consumer reporting agency from
advising a third party that a security freeze is in effect with
respect to the consumer's consumer report.
Sec. 7. (1) Within 10 business days after a consumer reporting
agency receives a request for a security freeze under section 5,
the consumer reporting agency shall provide all of the following to
the consumer:
(a) Written confirmation that the security freeze is in place.
(b) A unique personal identification number or password that
the consumer may use to provide authorization for access to his or
her consumer report for a specific period of time.
(c) A written description of the process for placing,
removing, and temporarily lifting a security freeze and the process
for allowing access to information from the consumer report while
the security freeze is in effect. Beginning [February 1, 2009], the
written description described in this subdivision shall include a
description of the process and contact information for placing a
security freeze under section 5(2) and temporarily lifting the
security freeze under section 11(4).
(2) A consumer may request in writing a replacement personal
identification number or password for purposes of subsection (1).
The request must comply with the requirements for requesting a
security freeze under section 5. Within 7 business days after a
consumer reporting agency receives a request for a replacement
personal identification number or password and payment of any
applicable fee described in section 13, the consumer reporting
agency shall provide the consumer with a new, unique personal
identification number or password to be used by the consumer
instead of the number or password that was provided under
subsection (1).
Sec. 9. (1) A consumer reporting agency shall notify a person
who requests a consumer report if a security freeze is in effect
for that consumer report.
(2) If a security freeze is in effect, a consumer reporting
agency shall not change a consumer's name, address, date of birth,
or social security number in a consumer report without sending a
written confirmation of the change to the consumer within 30 days
after the posting of the change to the consumer report. If the
change is an address change, the consumer reporting agency shall
send written confirmation to both the new address and the former
address. Written confirmation is not required for a technical
modification of information in a consumer report, including name
and street abbreviations, complete spellings, or transposition of
numbers or letters.
Sec. 11. (1) A consumer reporting agency shall remove or
House Bill No. 4103 (H-2) as amended March 20, 2007
temporarily lift a security freeze placed on a consumer report only
if 1 of the following applies:
(a) The consumer makes a request under this section and pays
any applicable fee under section 13 to the consumer reporting
agency at a point of contact designated by that consumer reporting
agency.
(b) The consumer report is frozen due to a material
misrepresentation of fact by the consumer. If a consumer reporting
agency intends to remove a security freeze on a consumer report
under this subdivision, the consumer reporting agency shall notify
the consumer in writing before removing the security freeze.
(2) If a consumer wishes to allow access to his or her
consumer report for a specific period of time while a security
freeze is in place, he or she shall contact the consumer reporting
agency under subsection (3) or (4), request that the consumer
reporting agency temporarily lift the security freeze, and provide
all of the following to the consumer reporting agency:
(a) Clear and proper identification of the consumer.
(b) The consumer's unique personal identification number or
password provided by the consumer reporting agency under section 7.
(c) The specific time period that the consumer requests that
the consumer reporting agency allow users access to his or her
consumer report.
(d) Any applicable fee under section 13.
(3) [Beginning on the effective date of this act], a consumer
reporting agency
shall accept a request from a consumer [who was a victim of identity
theft, and beginning March 1, 2009, a consumer reporting agency shall accept a request from any other consumer,] to temporarily lift a
security freeze on his or her consumer report under subsection (2)
House Bill No. 4103 (H-2) as amended March 20, 2007
if the request is made in writing and is sent by certified mail or
by overnight delivery using a nationally recognized carrier to an
address designated by that consumer reporting agency to receive
requests under this subsection. A consumer reporting agency shall
comply with a request to temporarily lift a security freeze under
this subsection within 3 business days after receiving the request
and payment of any applicable fee described in section 13.
(4) Beginning [March] 1, 2009, in addition to accepting
written requests under subsection (3), a consumer may make and a
consumer reporting agency must accept a request that a consumer
reporting agency temporarily lift a security freeze on his or her
consumer report by electronic mail, secure internet website,
telephone, facsimile, or other similar means of telephonic or
electronic communication as selected by the consumer reporting
agency, and sent to an electronic mail address, internet website,
telephone number, or facsimile number designated by that consumer
reporting agency to receive requests under this subsection. [The request
shall include the consumer's unique personal identification number or password or shall include the correct answer to a security question selected by the consumer with the agreement of the consumer reporting agency before the consumer's request under this subsection.] A
consumer reporting agency shall comply with a request to
temporarily lift a security freeze under this subsection within 15
minutes after receiving the request unless the request is received
after 9:30 p.m. and before 6 a.m. eastern standard time or unless
the consumer reporting agency's ability to temporarily lift the
security freeze within 15 minutes is prevented by any of the
following:
(a) An act of God, including, but not limited to, fire,
earthquake, hurricane, storm, or similar natural disaster or
phenomena.
(b) An unauthorized or illegal act by a third party,
including, but not limited to, terrorism, sabotage, riot,
vandalism, labor strikes or disputes disrupting operations, or
similar occurrence.
(c) An operational interruption, including, but not limited
to, electrical failure, unanticipated delay in equipment or
replacement part delivery, computer hardware or software failures
inhibiting response time, or similar disruption.
(d) Governmental action, including, but not limited to, an
emergency order or regulation, judicial or law enforcement action,
or similar directive.
(e) Regularly scheduled maintenance of or updates to the
consumer reporting agency's computer systems that occurs outside of
normal business hours.
(f) Commercially reasonable maintenance of or repair to the
consumer reporting agency’s computer systems that is unexpected or
unscheduled.
(5) A security freeze shall remain in place until the consumer
requests that the consumer reporting agency remove the security
freeze. A consumer reporting agency shall remove a security freeze
within 3 business days after receiving a request for removal from
the consumer and the all of the following information from the
consumer:
(a) Clear and proper identification.
(b) The unique personal identification number or password
provided by the consumer reporting agency under section 7.
Sec. 13. (1) Subject to subsection (2), a consumer reporting
House Bill No. 4103 (H-2) as amended March 20, 2007
agency may impose a reasonable fee on a consumer for placing a
security freeze on a consumer report under section 5. The amount of
a fee imposed under this subsection shall not exceed $20.00.
(2) A consumer reporting agency may not charge a fee for
placing a security freeze on a consumer report if the consumer is a
victim of identity theft and provides the consumer reporting agency
upon request with a police report that confirms that the consumer
was a victim of identity theft [or if the consumer is 60 years old or
older].
(3) A consumer reporting agency may impose a reasonable fee on
a consumer for replacing a personal identification number or
password under section 7(2). The amount of a fee imposed under this
subsection shall not exceed $10.00.
(4) A consumer reporting agency shall not charge a consumer a
fee for temporarily lifting or removing a security freeze under
section 11.
Sec. 15. (1) A consumer may bring an action against a person
that negligently fails to comply with any requirement imposed under
this act with respect to the consumer to recover actual damages
sustained by the consumer as a result of the failure, plus
reasonable attorney fees and court costs.
(2) A consumer may bring an action against a person that
willfully fails to comply with any requirement imposed under this
act with respect to the consumer to recover actual damages
sustained by the consumer as a result of the failure or damages of
not less than $100.00 and not more than $1,000.00, whichever is
greater, plus reasonable attorney fees and court costs if the
consumer is successful in obtaining any award in the action. The
House Bill No. 4103 (H-2) as amended March 20, 2007
court may also award the [consumer] any punitive damages that it
considers proper.
(3) A consumer reporting agency may bring an action against a
person that obtains a consumer report or requests a security
freeze, the temporary lift of a freeze, or the removal of a freeze
from the consumer reporting agency under false pretenses or in an
attempt to violate federal or state law to recover actual damages
sustained by the consumer reporting agency or $1,000.00, whichever
is greater.
(4) If the court in an action described in this section finds
that an unsuccessful pleading, motion, or other paper filed in
connection with the action was filed in bad faith or for purposes
of harassment, the court shall award attorney fees to the
prevailing party in an amount the court finds reasonable in
relation to the work expended in responding to the pleading,
motion, or paper.
Sec. 17. (1) This act does not apply to the use of a consumer
report by any of the following:
(a) If the consumer report is used for the purpose of
reviewing the account or collecting the financial obligation owing
for the account, contract, or negotiable instrument, a person with
which a consumer has or had prior to assignment an account or
contract or to which the consumer has issued a negotiable
instrument; a subsidiary, affiliate, or agent of that person; an
assignee of a financial obligation owed by the consumer to that
person; or a prospective assignee of a financial obligation owed by
the consumer to that person in conjunction with the proposed
purchase of the financial obligation.
(b) A subsidiary, affiliate, agent, assignee, or prospective
assignee of a person to which access has been granted for purposes
of facilitating an extension of credit or other permissible use.
(c) A state or local agency, law enforcement agency, trial
court, or private collection agency acting pursuant to a court
order, warrant, or subpoena.
(d) A child support agency acting pursuant to part d of title
IV of the social security act, 42 USC 651 to 669b.
(e) The state or its agents or assigns acting to investigate
fraud, acting to investigate or collect delinquent taxes or unpaid
court orders, or acting to fulfill any of its other statutory
responsibilities if those responsibilities are consistent with a
permissible purpose under 15 USC 1681b.
(f) A person setting or adjusting a rate, adjusting a claim,
or underwriting for insurance purposes.
(g) A person using credit information for the purpose of
prescreening as provided for by the fair credit reporting act, 15
USC 1681 to 1681v.
(h) A person administering a consumer report monitoring
subscription service to which the consumer has subscribed.
(i) A person providing a consumer with a copy of his or her
consumer report in response to the consumer's request.
(2) As used in this section:
(a) "Account" includes a demand deposit account.
(b) "Reviewing the account" includes activities related to
account maintenance, monitoring, credit line increases, and account
upgrades and enhancements.
Sec. 19. The following entities are not required to place a
security freeze on a consumer report:
(a) A consumer reporting agency that acts only as a reseller
of credit information by assembling and merging information
contained in the database of another consumer reporting agency or
multiple consumer reporting agencies and does not maintain a
permanent database of credit information from which new consumer
reports are produced. However, a consumer reporting agency acting
as a reseller shall honor any security freeze placed on a consumer
credit report by another consumer reporting agency.
(b) A check services or fraud prevention services company that
issues reports on incidents of fraud or authorizations for the
purpose of approving or processing negotiable instruments,
electronic funds transfers, or similar methods of payments.
(c) A deposit account information service company that issues
reports regarding account closures due to fraud, substantial
overdrafts, automatic teller machine abuse, or similar negative
information regarding a consumer to inquiring financial
institutions for use only in reviewing a consumer request for a
deposit account at the inquiring financial institution.
(d) A consumer reporting agency, if its database or file
consists only of information concerning and used for criminal
record information, fraud prevention or detection, personal loss
history information, or employment, tenant, or background
screening.
Enacting section 1. This act takes effect 60 days after the
date it is enacted.