October 29, 2009, Introduced by Reps. Slavens, Miller, Switalski, Cushingberry, Geiss, Slezak, Huckleberry, Liss and Leland and referred to the Committee on Commerce.
A bill to amend 1976 PA 331, entitled
"Michigan consumer protection act,"
by amending section 3 (MCL 445.903), as amended by 2008 PA 310, and
by adding section 3i.
THE PEOPLE OF THE STATE OF MICHIGAN ENACT:
Sec. 3. (1) Unfair, unconscionable, or deceptive methods,
acts, or practices in the conduct of trade or commerce are unlawful
and are defined as follows:
(a) Causing a probability of confusion or misunderstanding as
to the source, sponsorship, approval, or certification of goods or
services.
(b) Using deceptive representations or deceptive designations
of geographic origin in connection with goods or services.
(c) Representing that goods or services have sponsorship,
approval, characteristics, ingredients, uses, benefits, or
quantities that they do not have or that a person has sponsorship,
approval, status, affiliation, or connection that he or she does
not have.
(d) Representing that goods are new if they are deteriorated,
altered, reconditioned, used, or secondhand.
(e) Representing that goods or services are of a particular
standard, quality, or grade, or that goods are of a particular
style or model, if they are of another.
(f) Disparaging the goods, services, business, or reputation
of another by false or misleading representation of fact.
(g) Advertising or representing goods or services with intent
not to dispose of those goods or services as advertised or
represented.
(h) Advertising goods or services with intent not to supply
reasonably expectable public demand, unless the advertisement
discloses a limitation of quantity in immediate conjunction with
the advertised goods or services.
(i) Making false or misleading statements of fact concerning
the reasons for, existence of, or amounts of price reductions.
(j) Representing that a part, replacement, or repair service
is needed when it is not.
(k) Representing to a party to whom goods or services are
supplied that the goods or services are being supplied in response
to a request made by or on behalf of the party, when they are not.
(l) Misrepresenting that because of some defect in a consumer's
home the health, safety, or lives of the consumer or his or her
family are in danger if the product or services are not purchased,
when in fact the defect does not exist or the product or services
would not remove the danger.
(m) Causing a probability of confusion or of misunderstanding
with respect to the authority of a salesperson, representative, or
agent to negotiate the final terms of a transaction.
(n) Causing a probability of confusion or of misunderstanding
as to the legal rights, obligations, or remedies of a party to a
transaction.
(o) Causing a probability of confusion or of misunderstanding
as to the terms or conditions of credit if credit is extended in a
transaction.
(p) Disclaiming or limiting the implied warranty of
merchantability and fitness for use, unless a disclaimer is clearly
and conspicuously disclosed.
(q) Representing or implying that the subject of a consumer
transaction will be provided promptly, or at a specified time, or
within a reasonable time, if the merchant knows or has reason to
know it will not be so provided.
(r) Representing that a consumer will receive goods or
services "free" or "without charge", or using words of similar
import in the representation, without clearly and conspicuously
disclosing with equal prominence in immediate conjunction with the
use of those words the conditions, terms, or prerequisites to the
use or retention of the goods or services advertised.
(s) Failing to reveal a material fact, the omission of which
tends to mislead or deceive the consumer, and which fact could not
reasonably be known by the consumer.
(t) Entering into a consumer transaction in which the consumer
waives or purports to waive a right, benefit, or immunity provided
by law, unless the waiver is clearly stated and the consumer has
specifically consented to it.
(u) Failing, in a consumer transaction that is rescinded,
canceled, or otherwise terminated in accordance with the terms of
an agreement, advertisement, representation, or provision of law,
to promptly restore to the person or persons entitled to it a
deposit, down payment, or other payment, or in the case of property
traded in but not available, the greater of the agreed value or the
fair market value of the property, or to cancel within a specified
time or an otherwise reasonable time an acquired security interest.
(v) Taking or arranging for the consumer to sign an
acknowledgment, certificate, or other writing affirming acceptance,
delivery, compliance with a requirement of law, or other
performance, if the merchant knows or has reason to know that the
statement is not true.
(w) Representing that a consumer will receive a rebate,
discount, or other benefit as an inducement for entering into a
transaction, if the benefit is contingent on an event to occur
subsequent to the consummation of the transaction.
(x) Taking advantage of the consumer's inability reasonably to
protect his or her interests by reason of disability, illiteracy,
or inability to understand the language of an agreement presented
by the other party to the transaction who knows or reasonably
should know of the consumer's inability.
(y) Gross discrepancies between the oral representations of
the seller and the written agreement covering the same transaction
or failure of the other party to the transaction to provide the
promised benefits.
(z) Charging the consumer a price that is grossly in excess of
the price at which similar property or services are sold.
(aa) Causing coercion and duress as the result of the time and
nature of a sales presentation.
(bb) Making a representation of fact or statement of fact
material to the transaction such that a person reasonably believes
the represented or suggested state of affairs to be other than it
actually is.
(cc) Failing to reveal facts that are material to the
transaction in light of representations of fact made in a positive
manner.
(dd) Subject to subdivision (ee), representations by the
manufacturer of a product or package that the product or package is
1 or more of the following:
(i) Except as provided in subparagraph (ii), recycled,
recyclable, degradable, or is of a certain recycled content, in
violation of guides for the use of environmental marketing claims,
16 CFR part 260.
(ii) For container holding devices regulated under part 163 of
the natural resources and environmental protection act, 1994 PA
451, MCL 324.16301 to 324.16303, representations by a manufacturer
that the container holding device is degradable contrary to the
definition provided in that act.
(ee) Representing that a product or package is degradable,
biodegradable, or photodegradable unless it can be substantiated by
evidence that the product or package will completely decompose into
elements found in nature within a reasonably short period of time
after consumers use the product and dispose of the product or the
package in a landfill or composting facility, as appropriate.
(ff) Offering a consumer a prize if in order to claim the
prize the consumer is required to submit to a sales presentation,
unless a written disclosure is given to the consumer at the time
the consumer is notified of the prize and the written disclosure
meets all of the following requirements:
(i) Is written or printed in a bold type that is not smaller
than 10-point.
(ii) Fully describes the prize, including its cash value, won
by the consumer.
(iii) Contains all the terms and conditions for claiming the
prize, including a statement that the consumer is required to
submit to a sales presentation.
(iv) Fully describes the product, real estate, investment,
service, membership, or other item that is or will be offered for
sale, including the price of the least expensive item and the most
expensive item.
(gg) Violating 1971 PA 227, MCL 445.111 to 445.117, in
connection with a home solicitation sale or telephone solicitation,
including, but not limited to, having an independent courier
service or other third party pick up a consumer's payment on a home
solicitation sale during the period the consumer is entitled to
cancel the sale.
(hh) Except as provided in subsection (3), requiring a
consumer to disclose his or her social security number as a
condition to selling or leasing goods or providing a service to the
consumer, unless any of the following apply:
(i) The selling, leasing, providing, terms of payment, or
transaction includes an application for or an extension of credit
to the consumer.
(ii) The disclosure is required or authorized by applicable
state or federal statute, rule, or regulation.
(iii) The disclosure is requested by a person to obtain a
consumer report for a permissible purpose described in section 604
of the fair credit reporting act, 15 USC 1681b.
(iv) The disclosure is requested by a landlord, lessor, or
property manager to obtain a background check of the individual in
conjunction with the rent or leasing of real property.
(v) The disclosure is requested from an individual to effect,
administer or enforce a specific telephonic or other electronic
consumer transaction that is not made in person but is requested or
authorized by the individual if it is to be used solely to confirm
the identity of the individual through a fraud prevention service
database. The consumer good or service shall still be provided to
the consumer upon verification of his or her identity if he or she
refuses to provide his or her social security number but provides
other information or documentation that can be used by the person
to verify his or her identity. The person may inform the consumer
that verification through other means than use of the social
security number may cause a delay in providing the service or good
to the consumer.
(ii) If a credit card or debit card is used for payment in a
consumer transaction, issuing or delivering a receipt to the
consumer that displays any part of the expiration date of the card
or more than the last 4 digits of the consumer's account number.
This subdivision does not apply if the only receipt issued in a
consumer transaction is a credit card or debit card receipt on
which the account number or expiration date is handwritten,
mechanically imprinted, or photocopied. This subdivision applies to
any consumer transaction that occurs on or after March 1, 2005,
except that if a credit or debit card receipt is printed in a
consumer transaction by an electronic device, this subdivision
applies to any consumer transaction that occurs using that device
only after 1 of the following dates, as applicable:
(i) If the electronic device is placed in service after March
1, 2005, July 1, 2005 or the date the device is placed in service,
whichever is later.
(ii) If the electronic device is in service on or before March
1, 2005, July 1, 2006.
(jj) Violating section 11 of the identity theft protection
act, 2004 PA 452, MCL 445.71.
(kk) Advertising or conducting a live musical performance or
production in this state through the use of a false, deceptive, or
misleading affiliation, connection, or association between a
performing group and a recording group. This subdivision does not
apply if any of the following are met:
(i) The performing group is the authorized registrant and owner
of a federal service mark for that group registered in the United
States patent and trademark office.
(ii) At least 1 member of the performing group was a member of
the recording group and has a legal right to use the recording
group's name, by virtue of use or operation under the recording
group's name without having abandoned the name or affiliation with
the recording group.
(iii) The live musical performance or production is identified
in all advertising and promotion as a salute or tribute and the
name of the vocal or instrumental group performing is not so
closely related or similar to that used by the recording group that
it would tend to confuse or mislead the public.
(iv) The advertising does not relate to a live musical
performance or production taking place in this state.
(v) The performance or production is expressly authorized by
the recording group.
(ll) Violating section 3e, 3f, 3g, or 3h, or 3i.
(2) The attorney general may promulgate rules to implement
this act under the administrative procedures act of 1969, 1969 PA
306, MCL 24.201 to 24.328. The rules shall not create an additional
unfair trade practice not already enumerated by this section.
However, to assure national uniformity, rules shall not be
promulgated to implement subsection (1)(dd) or (ee).
(3) Subsection (1)(hh) does not apply to either of the
following:
(a) Providing a service related to the administration of
health-related or dental-related benefits or services to patients,
including provider contracting or credentialing. This subdivision
is intended to limit the application of subsection (1)(hh) and is
not intended to imply that this act would otherwise apply to
health-related or dental-related benefits.
(b) An employer providing benefits or services to an employee.
Sec. 3i. (1) A large retailer that conducts a special sale at
a retail facility in this state shall implement safety and security
measures with respect to that sale, including, but not limited to,
all of the following:
(a) Employing an adequate number of staff to monitor, assist,
and control a reasonably estimated number of customers.
(b) Assigning staff to work outside of the facility before the
facility opens to monitor potentially disruptive customers waiting
in line for the sale.
(c) Providing staff with adequate training concerning crowd
control and store safety and sales procedures.
(d) Developing, implementing, and enforcing written store
policies and procedures that are designed to promote the fair and
orderly sales of goods offered for sale at a reduced or special
sale price at a special sale, including, but not limited to,
policies and procedures concerning all of the following:
(i) Providing secured, marked waiting areas for customers
located outside the retail facility.
(ii) Instituting a "first come, first served" or lottery number
issue system for goods that are offered in limited quantity.
(iii) Offering certain limited quantity, high-demand items for
sale only in restricted areas that are secured by staff or by other
security measures that allow for the orderly distribution of those
items to customers.
(e) Publishing and posting notice to customers concerning any
system that will be employed to determine which customers will
receive any limited quantity, high-demand items for purchase.
(f) Notifying and coordinating with any local authorities or
agencies if the large retailer anticipates or should reasonably
have anticipated that the special sale may pose a risk to public
health, safety, or order.
(2) As used in this section:
(a) "Large retailer" means a person that is engaged in the
retail sale of goods in this state and that either operates at
least 1 retail facility that includes 90,000 square feet or more of
retail space or operates a chain of 6 or more retail facilities.
(b) "Special sale" means an advertised sale event intended to
attract higher than average customer traffic by offering high-
demand items or other goods for retail sale, in limited quantities,
for a specified period of time of 72 hours or less. The term does
not include a sale of goods subject to 1961 PA 39, MCL 442.211 to
442.226.